Legal

Refund Policy

We want you to be comfortable buying a report. As our own commitment to you — not a legal requirement — we offer a straightforward 30-day money-back guarantee on the full report, except in reasonably clear cases of abuse or fraud (for example, repeated purchase-and-refund cycles on the same report, or a chargeback opened in bad faith without contacting us first).

How to request a refund

  1. Email torresytb01@gmail.com within 30 days of your purchase.
  2. Include the email address used at checkout and, if you have it, the Paddle order or transaction id from your receipt — this is the fastest way for us to locate your purchase. If you don't have it, the domain you scanned and the approximate purchase date are enough for us to find it.
  3. We won't ask you to justify the request beyond the above.

Processing

Paddle.com is the Merchant of Record for all orders and processes the refund once we approve it. Paddle provides all customer service inquiries and handles returns. Depending on your payment method, it can take your bank or card provider a few business days to show the refund.

See also our Terms & Conditions and Privacy Policy.

Refund Policy — Metryn — Metryn